The Service Innovation Handbook

The Service Innovation Handbook

by  Lucy Kimbell

$ 8

Seller Details

Juliet Denning
Juliet Denning
Savannah, GA

Description

Action Oriented creative thinking toolkit for service organizations. This is an action-oriented book for managers and entrepreneurs who want new ways to tackle the issues they face in terms of developing and delivering services. The book focuses on service organizations, but has a broad interpretation of what services are. This is because these days, even jet engines and cars are bundled into services that create value by bringing people and resources together in different ways. The central argument is that managers and entrepreneurs designing service offerings will benefit from using approaches and methods from design and the arts. I am also selling: Art Through the Ages 15th Edition: $25.00 A Short Guide to Writing About Art 11th Edition: $15.00 Creative Research: The Theory & Practice of...: $13.00 The IDUS Reference and Specification Handbook: $6.00 Their Eyes Were Watching God by Zora Hurston: $4.00 Art & Fear by David Bayles: $3.00 I ❤ Architecture with Frank Lloyd Wright: $3.00

ISBN9789063693534
AuthorLucy Kimbell
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